Terms and Conditions
Effective Date: 01.04.2021
Welcome to The Language House. These Terms and Conditions (“Terms”) govern your use of our website https://thelanguagehouse.in (the “Site”), and our language courses, educational content, and related services (collectively, the “Services”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site or Services.
1. About Us
The Language House is a language institute that provides training in foreign languages such as German, French, Spanish, Japanese, Korean, and English. We also offer exam preparation, study abroad services, and guidance for Ausbildung and job placement in Germany.
2. Eligibility
You must be at least 13 years old to access our Services. If you are under 18, you must have parental or guardian consent to use the Services.
3. Registration and Account
To access certain features, you may be required to register and create an account. You agree to:
- Provide accurate and complete information,
- Keep your login credentials confidential,
- Notify us immediately of any unauthorized access to your account.
4. Payment and Refund Policy
If you made your payment via Razorpay, eligible refunds will be processed back to the original payment method (credit/debit card, UPI, net banking, etc.) used during the transaction.
- The refund process will typically be initiated within 7 working days of approval.
- Razorpay may take an additional 5–7 working days to reflect the refunded amount in your account.
- Any gateway charges or transaction fees deducted by Razorpay are non-refundable.
5. Use of Content
All content provided on this website (including videos, text, graphics, audio, and study materials) is the intellectual property of The Language House and is protected under copyright laws. You agree not to:
- Reproduce, distribute, or reuse the content without prior written consent.
- Use our content for any commercial purposes without a valid license.
6. Code of Conduct
You agree to:
- Use the Services only for lawful purposes,
- Refrain from abusive, offensive, or disruptive behavior during classes or on the platform,
- Respect the rights of other users, instructors, and our staff.
7. Changes to Courses or Schedules
We reserve the right to change course structures, instructors, or schedules when necessary. In such cases, we will notify affected students as early as possible.
8. Termination
We reserve the right to suspend or terminate your account and access to the Services if you violate these Terms, engage in misconduct, or misuse our platform.
9. Limitation of Liability
To the maximum extent permitted by law, The Language House is not liable for any direct, indirect, incidental, or consequential damages resulting from:
- Your use of or inability to use our Services,
- Errors or inaccuracies in our content,
- Delays, disruptions, or technical issues.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites and encourage you to read their policies before engaging with them.
11. Privacy
Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
12. Changes to These Terms
We may update these Terms from time to time. We encourage you to review this page periodically. Continued use of our Services after changes constitutes your acceptance of the revised Terms.
13. Contact Us
If you have any questions about these Terms, please contact:
The Language House
Shop No. 108, 1st Floor, Prime Mall, Sector 12, Kharghar, Navi Mumbai, 410210
Email: contact@thelanguagehouse.in
Phone: +919987402157